Shipping policy

Processing Time

All orders are handcrafted and carefully prepared. Please allow 3–5 business days for processing before your order is dispatched.

Domestic Shipping (Pakistan)

We ship across Pakistan via reliable courier services. Estimated delivery time is 3–5 business days after dispatch. Shipping charges are calculated at checkout. Made to order deliveries may take 3-4 weeks as every piece is hand-crafted and custom-made. Please contact us on email sairaamin80@gmail.com or WhatsApp +92 3078875574 before submitting order for clarity. 

International Shipping

We currently are not open for international shipping.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or WhatsApp. You can use this to monitor your shipment in real time.

Delays

Delivery timelines are estimates and may vary due to courier delays, public holidays, or customs processing. We appreciate your patience with handmade orders.

Lost or Undelivered Packages

If your package has not arrived within the expected timeframe, please contact us at sairaamin80@gmail.com or WhatsApp +92 3078875574 and we will investigate with the courier on your behalf.